Cookie Policy – Whizzc

Introduction

This Cookie Policy explains how Whizzc ("we", "us", or "our") uses cookies and similar technologies when you access or use the Whizzc application (the "Application"). This policy is intended to provide clear, transparent information to users and customers and should be read together with our Privacy Policy.

1. Scope and Applicability

This Cookie Policy applies to all individuals and entities that access or use the Whizzc Application, including but not limited to customers, authorized end users, administrators, auditors, and third-party users granted access by an organization.

The policy governs the use of cookies and similar tracking technologies deployed by Whizzc across all supported platforms, including:

• Web-based interfaces accessed through standard browsers

• Application interfaces and hosted environments

• Product portals, dashboards, and authenticated areas of the platform

This policy applies regardless of:

• User role or permission level within the application

• Device type (desktop, laptop, tablet, or mobile)

• Access location or geographic region

Cookies covered under this policy may be set:

• Directly by Whizzc (first-party cookies), or

• By approved third-party service providers acting on behalf of Whizzc for analytics, performance monitoring, or functional support

This Cookie Policy should be read in conjunction with Whizzc’s Privacy Policy and Information Security policies, as cookies may involve the processing of personal or usage-related data. Where local data protection laws or regulations impose additional requirements, those requirements shall apply in addition to this policy.

By accessing or using the Whizzc Application, users acknowledge the applicability of this Cookie Policy and agree to the use of cookies in accordance with the preferences selected through the cookie consent mechanism, where applicable.

2. What Are Cookies and Similar Technologies?

Cookies are small text files that are placed and stored on your device—such as a computer, mobile phone, or tablet—when you access the Whizzc Application or visit our website. These files allow the Application to recognize your device and store certain information about your interactions and preferences.

In addition to cookies, Whizzc may use similar technologies, including but not limited to:

• Local storage mechanisms within the browser

• Session storage

• Application identifiers or tokens

These technologies serve comparable purposes to cookies and are used to support essential application operations.

Cookies and similar technologies used by Whizzc help us to:

• Recognize and maintain your active session while navigating the Application

• Secure user authentication and protect against unauthorized access

• Remember user preferences, such as language selection or consent choices

• Monitor application usage patterns to improve performance, stability, and user experience

These technologies do not allow Whizzc to access personal files or data stored on your device. Any information collected through cookies is processed in accordance with applicable data protection laws and Whizzc’s Privacy Policy.

Where required by law, non-essential cookies are used only after obtaining user consent, and users retain control over their cookie preferences at all times through the cookie consent mechanism or browser settings.

3. Why Whizzc Uses Cookies

Whizzc uses cookies and similar technologies to ensure the secure, reliable, and efficient operation of the Application, while also supporting continuous improvement and compliance obligations.

Specifically, cookies are used for the following purposes:

Secure Access and Session Management

Cookies enable secure user authentication and help maintain session continuity as users navigate through the Application. This ensures that users remain logged in during active sessions without the need to repeatedly re-authenticate.

Application Security and Fraud Prevention

Certain cookies are essential for protecting the Application against security threats, unauthorized access, and malicious activities. These include mechanisms to prevent session hijacking, cross-site request forgery (CSRF), and other forms of misuse.

User Preferences and Functional Experience

Cookies allow Whizzc to remember user-selected preferences, such as language settings or consent choices, enabling a consistent and personalized experience across sessions.

Performance Monitoring and Analytics

With user consent where required, analytics cookies help Whizzc understand how the Application is accessed and used. This information supports performance optimization, usability improvements, issue detection, and capacity planning.

Compliance, Audit Readiness, and System Reliability

As a compliance management platform, Whizzc uses cookies to support audit-ready operations, accurate system behavior, and reliable evidence handling. Cookies help ensure data integrity, controlled access, and consistent application behavior aligned with regulatory and organizational requirements.

Whizzc does not use cookies for advertising or marketing purposes. All cookies are used strictly in accordance with applicable data protection laws and Whizzc’s Privacy Policy.

4. Categories of Cookies We Use

Whizzc uses different categories of cookies and similar technologies to support the secure operation, functionality, and continuous improvement of the Application. Cookies are categorized based on their purpose and whether user consent is required.

4.1 Necessary Cookies (Always Active)

Necessary cookies are essential for the core functionality and security of the Whizzc Application. These cookies enable basic features such as secure login, session continuity, and protection against security threats.

Because these cookies are required to deliver the services explicitly requested by users, they:

• Are always active

• Do not require user consent

• Cannot be disabled through the cookie consent mechanism

Without these cookies, the Application may not function correctly or securely.

Examples of use include:

• Authenticating users and controlling access

• Maintaining active user sessions

• Protecting against unauthorized access and security attacks

• Storing cookie consent preferences to honor user choices
  
  

4.2 Analytics Cookies (Optional)

Analytics cookies help Whizzc understand how users interact with the Application so that we can improve performance, stability, and overall usability. These cookies provide insights into usage patterns, feature adoption, and system behavior.

Analytics cookies:

• Are used only after obtaining user consent

• Collect information in an aggregated and anonymized manner

• Do not directly identify individual users

The data collected through analytics cookies supports:

• Performance optimization

• User experience improvements

• Identification of application issues and trends
  
  

4.3 Functional Cookies (Optional)

Functional cookies enable enhanced functionality and personalization within the Whizzc Application. These cookies allow the Application to remember choices made by users, providing a more consistent and tailored experience.

Functional cookies:

• Are set only after user consent

• Do not track user behavior for advertising or marketing

• Enhance usability without being strictly necessary for core operations

Examples of use include:

• Remembering language or regional preferences

• Providing consistent interface behavior across sessions
  
  

5. User Consent and Cookie Preferences

Whizzc is committed to transparency and user control regarding the use of cookies and similar technologies. Cookie usage within the Application is managed in accordance with applicable data protection and privacy laws.

Consent Requirements

• Necessary cookies are always active and do not require user consent, as they are essential for the secure and proper functioning of the Application.

• Analytics and Functional cookies are optional and are used only after explicit user consent has been obtained through the cookie consent mechanism.

Where required by law, Whizzc does not place optional cookies on a user’s device until the user has provided their consent.

Managing Cookie Preferences

Users have the ability to manage, update, or withdraw their cookie consent at any time by:

• Adjusting cookie preferences through the Application’s cookie settings (where available), or

• Modifying browser settings to block or delete cookies

Changes to consent preferences take effect for future interactions with the Application.

Impact of Disabling Cookies

Please note that disabling optional cookies may:

• Limit certain non-essential features

• Reduce personalization, such as saved preferences

• Restrict Whizzc’s ability to analyze and improve application performance

Disabling Necessary cookies may affect the security, availability, and core functionality of the Application and is therefore not supported.

Whizzc respects user choices and ensures that all cookie preferences are honored in accordance with this policy.

6. Third-Party Cookies and Services

Whizzc may engage trusted third-party service providers to support specific functions of the Application, such as analytics, performance monitoring, and operational support. These third parties may place or access cookies and similar technologies on Whizzc’s behalf solely to deliver the agreed services.

All third-party service providers used by Whizzc:

• Act only under Whizzc’s instructions

• Are contractually bound by data protection, confidentiality, and information security obligations

• Process data strictly for defined and legitimate business purposes

• Are required to implement appropriate technical and organizational security measures

Third-party cookies, where used, are limited in scope and purpose and may include analytics tools that help Whizzc understand application usage trends and system performance. Such cookies are set only after obtaining user consent, where required by law.

Whizzc does not permit third parties to use cookies for:

• Advertising or marketing purposes

• Profiling users for unrelated services

• Selling or sharing data for independent commercial use

Any data processed through third-party cookies is handled in accordance with:

• Applicable data protection regulations (including GDPR and DPDP Act, where applicable)

• Whizzc’s Privacy Policy

• Relevant contractual and security requirements

Users are encouraged to review this Cookie Policy in conjunction with the Privacy Policy to understand how personal data may be processed through third-party services.

7. Data Retention and Cookie Duration

Whizzc retains cookies and similar technologies only for as long as necessary to fulfill their intended purpose and in accordance with applicable data protection laws and internal retention policies.

Types of Cookie Duration

• Session Cookies
  Session cookies are temporary cookies that are created during an active user session. These cookies expire automatically when the user logs out of the Application or closes the browser or application session. Session cookies are primarily used for authentication, session continuity, and security purposes.

• Persistent Cookies
  Persistent cookies remain stored on the user’s device for a defined period or until they are manually deleted. These cookies are used to remember user preferences, consent choices, or analytics information across multiple sessions.

Retention Principles

• Retention periods are strictly limited to what is necessary to support the specific purpose of each cookie.

• Cookies are not retained longer than required for operational, security, or compliance-related needs.

• Where applicable, retention durations are defined and documented for each cookie category.

• Users may delete cookies at any time through browser or application settings, subject to the limitations described in this policy.

Whizzc periodically reviews cookie usage and retention durations to ensure continued alignment with regulatory requirements, industry best practices, and the principle of data minimization.

8. Managing Cookies Through Your Device or Browser

Most browsers and devices allow you to control cookies through their settings. You may delete existing cookies or prevent new cookies from being stored. Please note that restricting necessary cookies will impact the availability and functionality of Whizzc.

9. Regulatory Compliance

This Cookie Policy is designed to comply with applicable privacy and data protection laws and regulations governing the use of cookies and similar technologies. Whizzc is committed to maintaining lawful, fair, and transparent processing of data in all jurisdictions in which the Application is made available.

The use of cookies under this policy aligns with, but is not limited to, the following regulations:

• General Data Protection Regulation (GDPR)
  Whizzc adheres to GDPR principles such as lawfulness, fairness, transparency, purpose limitation, data minimization, and security. Where required, user consent is obtained prior to placing non-essential cookies, and users are provided with control over their preferences.

• ePrivacy Directive
  In accordance with the ePrivacy Directive, Whizzc distinguishes between strictly necessary cookies and optional cookies and ensures that consent is obtained before using non-essential cookies.

• Digital Personal Data Protection Act, 2023 (India)
  Whizzc processes personal data through cookies in line with the DPDP Act, ensuring appropriate notice, consent (where applicable), purpose limitation, and reasonable security safeguards.

• California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) (where applicable)
  Whizzc supports consumer rights related to transparency, access, and control over personal information and does not use cookies for selling or sharing personal data for cross-context behavioral advertising.

Whizzc regularly reviews its cookie practices to ensure ongoing compliance with evolving regulatory requirements and industry best practices. Where local laws impose additional obligations, those requirements will apply in addition to this Cookie Policy.

10. Updates to This Cookie Policy

Whizzc may periodically update this Cookie Policy to reflect changes in technology, legal or regulatory requirements, operational practices, or enhancements to the Whizzc Application.

How Updates Are Communicated

• The most recent version of the Cookie Policy will always be available within the Application and/or on the Whizzc website.

• The “Last Updated” date at the top of this document will be revised whenever a material change is made.

• In cases of significant changes affecting user consent or privacy rights, Whizzc may provide additional notice to users through the Application, email, or other communication channels.

User Responsibility

• Users are encouraged to review the Cookie Policy periodically to stay informed about how Whizzc uses cookies and similar technologies.

• Continued use of the Application after the revised Cookie Policy has been posted constitutes acceptance of the updated terms.

Audit and Compliance Considerations

• Whizzc maintains version history and change records for all updates to ensure transparency and compliance with applicable data protection regulations.

• Any modifications are reviewed internally for alignment with GDPR, DPDP Act, and other relevant privacy laws.

By keeping this policy current, Whizzc ensures that its cookie practices remain transparent, lawful, and aligned with industry best practices.

11. Contact Information

If you have any questions, concerns, or requests regarding this Cookie Policy, the cookies used by Whizzc, or how your data is processed through these technologies, you may contact us at any time.

Contact Details:

• Email: privacy@whizzc.com

• Subject Line (Recommended): “Cookie Policy / Privacy Inquiry”

How We Handle Queries

• Whizzc will respond to inquiries in a timely manner in accordance with applicable data protection laws.

• Questions may include, but are not limited to:

1. Requests to understand what cookies are used

2. How your consent is managed and recorded

3. How to withdraw or modify consent

4. Rights related to personal data processed via cookies

Additional Resources

• Users are encouraged to review Whizzc’s Privacy Policy alongside this Cookie Policy for more comprehensive information on data collection, use, and protection practices.

• Guidance on managing cookies through browsers or devices is also provided in Section 8 of this policy.

Whizzc is committed to maintaining transparency, accountability, and user control over data collected through cookies and similar technologies.